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Freight service guide

Freight Services Guide for Shippers, Carriers and Freight Brokers

Understand common truck-freight service types and use the Logistware Load Board to connect real shipment requirements with transportation capacity.

Logistware is not a trucking company, freight broker, warehouse or managed transportation provider. It is a load board and freight-technology workflow where shippers and brokers post freight, carriers review opportunities and the parties keep awarded shipments connected with bidding, communication, tracking and documents.

Freight services describe the transportation requirement.

The independent carrier or other transportation provider performs the physical service. Logistware provides the load-board technology used to connect and coordinate the freight.

Freight transportation basics

What are freight services?

Freight services are transportation arrangements used to move commercial goods, materials, machinery and other cargo between locations. The right service depends on the shipment—not on a generic label.

A palletized consumer-goods load may fit dry van transportation. Temperature-sensitive food may need reefer equipment. Steel or machinery may require flatbed or specialized open-deck equipment. A smaller shipment may move as LTL, while a provided trailer may need power-only capacity.

Logistware helps make those transportation requirements visible to participating carriers through one connected load board.

Common freight service types

Match the transportation service to the freight

These categories are useful starting points. The actual carrier, equipment and service should be confirmed for the specific shipment.

Dry Van

Enclosed transportation for many packaged, palletized, manufacturing and retail shipments that do not require active temperature control.

Reefer

Temperature-controlled transportation when the commodity requires refrigerated equipment and defined handling conditions.

Flatbed & Open Deck

Freight suited to open-deck equipment, including many building materials, steel products, machinery and industrial components.

LTL Freight

Smaller commercial shipments that use less than the capacity of a full trailer, subject to the service selected.

Expedited & Hot Shot

Time-sensitive freight that fits suitable equipment and a realistic urgent transportation schedule.

Power Only

Movements where a tractor and driver are required for a trailer supplied by another party.

Intermodal & Drayage

Container transportation connected to ports, rail ramps, warehouses and other inland destinations.

Heavy Haul

Oversized, overweight or specialized freight requiring appropriate equipment and additional planning.

Other Freight

Logistware supports additional equipment and freight categories when the shipment requirements are clearly described.

Choosing the right approach

Define the shipment before choosing a freight service

  • Commodity: identify what is moving and any product-specific handling requirements.
  • Dimensions and weight: use accurate information when equipment, capacity or legal limits depend on it.
  • Loading and unloading: explain dock, forklift, crane, ground-level or other site conditions.
  • Equipment: state the truck or trailer requirement when it is known and appropriate.
  • Timing: provide real pickup and delivery appointments or windows.
  • Special requirements: disclose temperature, securement, permits, customs, facility access or regulated-freight needs when they apply.

A load board can make the transportation opportunity visible. It does not replace the professional judgment needed to decide whether a carrier and equipment are appropriate for the shipment.

One connected freight workflow

How freight services connect through Logistware

  1. 1

    Post the requirement

    Shippers and freight brokers describe the lane, freight, equipment, timing and other shipment conditions.

  2. 2

    Review capacity

    Participating carriers can evaluate posted freight against their available equipment and operating lanes.

  3. 3

    Bid and award

    Carriers submit bids while shippers and brokers accept, reject or counter until the parties agree.

  4. 4

    Manage the load

    Keep driver coordination, shipment communication, tracking and relevant freight documents connected through delivery.

Who uses the load board

Freight-service decisions from each side of transportation

Shippers

Describe the actual freight and service requirements, review transportation responses and verify the selected provider.

Carriers

Review freight against equipment, authority, lane, timing and operating requirements before bidding.

Freight brokers

Translate customer requirements into clear load postings, source capacity and coordinate awarded shipments.

Clear product positioning

Logistware provides freight technology—not the physical freight service

Logistware does not operate a company truck fleet, warehouse network or customs brokerage. It should not be described as guaranteeing capacity, providing the lowest freight rates or automatically selecting the best transportation provider.

Route-aware and AI-assisted tools can support shipment entry and help surface relevant freight or trucks where those functions are available. The parties still make the commercial and operating decisions.

Carrier authority, insurance, equipment, cargo requirements, customs, permits and shipment-specific legal obligations should be verified by the people and authorities responsible for them.

After a load is awarded

Freight technology can remain useful through delivery

1

Dispatch

Carrier teams can assign awarded freight to drivers and keep the active load organized.

2

Live Chat

Keep pickup, delivery and shipment questions connected to the transportation workflow.

3

Tracking

Authorized users can follow active shipment progress when tracking is enabled.

4

Documents

Keep BOLs, PODs, photos and other relevant shipment files associated with the freight.

Canada–U.S. freight

Cross-border freight services need additional shipment-specific planning

Supported Canada–U.S. freight can be posted through the same Logistware load board. The transportation parties should confirm the carrier, equipment and commercial requirements for the complete international movement.

Customs clearance, importer responsibilities, border documentation, carrier authority and commodity-specific regulations remain outside the load-board function and should be handled by the appropriate qualified parties and current authorities.

Common questions

Freight Services FAQ

What are freight services?

Freight services are transportation arrangements used to move commercial cargo. Examples include dry van, reefer, flatbed, LTL, expedited, power-only, drayage and specialized heavy-haul transportation.

Does Logistware provide trucking services directly?

No. Logistware is a load board and freight-technology platform. Independent transportation providers perform the physical freight movement.

Can shippers post different freight types?

Yes. Shippers and freight brokers can post shipment requirements across supported equipment and freight categories and make the opportunity available to participating carriers.

Can carriers find freight by equipment type?

Carriers can review member-posted freight and focus on opportunities that fit their equipment, lane, schedule and operating requirements.

Does Logistware guarantee carrier capacity or freight rates?

No. Availability and rates depend on the actual shipment, participating users, lane, equipment, timing and commercial terms.

Can Logistware be used for cross-border freight?

Yes, supported Canada–U.S. freight can be posted. Customs and shipment-specific regulatory responsibilities remain with the appropriate parties.

Explore freight categories through Logistware

Freight services connected through one load board

Post the shipment or find freight that fits your operation

Use Logistware to connect real transportation requirements with participating carrier capacity and keep the awarded freight organized through delivery.